We have now introduced a state-of-the-art way for patients to give feedback about their hospital experience.
The new electronic system – called the Feedback Centre – can be accessed by patients via five computer pedestals placed in key areas of the hospital or online.
EKKO, the cloud based CXM services provider to the UK Health and Housing market, has been awarded a place on G-Cloud 10 by Crown Commercial Service, the Government’s latest cloud procurement framework.
The GDPR is coming and EKKO is well prepared for the new legislation.
For our company, the success of our customers and their digital platforms starts with the protection of their personal data. With customers all over the UK, we’re prepared to adhere to the General Data Protection Regulation (GDPR), which is due to take effect on May 25, 2018.
We are proud to announce that EKKO have recently been awarded the Government-backed Cyber Essentials accreditation.
Louis Georgiou shares via CXM Magazine five trends that we'll see adopted this year.
2018 will see businesses of all shapes and sizes turning data insight into more meaningful experiences with customers and we think this is a great read if you're looking to get started.
Healthwatch Oxfordshire is all about enabling people to influence health and social care in the county, both for the people who use them now, but for anyone who might need to in future.